Chinese mould supplier with good service
There are thousands of mold makers in China, and all mold makers are promoting their own molds and quality. But how to choose the best one to become your trusted molding supplier and establish a long-term relationship with it ? This is a big challenge.
NEW STAR will be different from other mold suppliers because we know that you are not only concerned about the quality of Chinese molds, or how many molds we have made. You are more concerned about how to get the best service in the mold purchase process, NEW STAR MOULD we are confident to provide you with high quality service.
Our service - pre-sales service is the first stage. After receiving your inquiry, the NEW STAR sales team will provide you with the mold quotation in time. As an experienced mold manufacturer in China, we can also provide you with a series of recommendations, plastic molding feasibility analysis, applicable material recommendations, injection molding machine model selection.
The second service is the progress update and related services during the mold order, and we will do our best to meet your satisfaction. Let your NEW STAR win in your list of Chinese mold suppliers
The third and most important service of our service - mold after-sales service. NEW STAR will be a good mold maker and will also be ready to send your mold parts and re-manufacture all the molds for the broken mold components for lifelong service. At the same time, in order to help our inexperienced customers, NEW STAR's engineering team can go to the destination country factory for staff training. It can teach customers how to use molds to build long-term relationships with NEW STAR. This makes the NEW STAR brand a unique brand among Chinese mold suppliers.